Banks Reviews

Review: WORST BANK EVER. Have LOTS of money with them and they won't even waive the yearly fee for the credit card. So i downgraded to a basic credit card with no yearly fee, and they immediately change the billing date to the DAY OF the downgrade...

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Review: WORST BANK EVER. Have LOTS of money with them and they won't even waive the yearly fee for the credit card. So i downgraded to a basic credit card with no yearly fee, and they immediately change the billing date to the DAY OF the downgrade, and CHARGE PAYMENT INTEREST. Tried to transfer money to my mom and they LOCKED MY ACCOUNT because of suspected fraudulent activities. Ended up spending hours on the phone and hours in the branch because nobody seems to be able to help and all they could do is transfer me to another agent and another and another... One time they even hung up on me/disconnected the call. Sign up with CIBC only if you have all the time in the world to be dicked around by this so called bank

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Review: I had a problem with e-transfer was blocked interac from third part and couldnt transfer money. Asked for help at all branches and they couldnt fixed,so i was about to leave CIBC only from horrible and uncapable customer service that i faced.Only...

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Review: I had a problem with e-transfer was blocked interac from third part and couldnt transfer money. Asked for help at all branches and they couldnt fixed,so i was about to leave CIBC only from horrible and uncapable customer service that i faced.Only Tara Eisenkirch customer representative at 1800 Hamilton St Branch she faced my problem with proffessionalism and solve it with patience.She is dedicated to her job and capable,ill be cibc customer only from her.People like her devoted need a reward or promotion!

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Review: Iv been a long time banker with cibc for year now and they just took 900 bucks out of my account and told me it's cuz of currencies exchange when iv always been in Canada and always will be thenough I deposited an etransfer from my renter and...

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Review: Iv been a long time banker with cibc for year now and they just took 900 bucks out of my account and told me it's cuz of currencies exchange when iv always been in Canada and always will be thenough I deposited an etransfer from my renter and thank god she only sent me half cuz cibc decided there guna keep that money as well due to a returned cheque so now 8m 7 able to pay my rent thanks cibc and go fuck urself ur sgit

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Review: Decent bank when it comes to customer service, however interest rates are quite low. Has good online services.

Review: I mainly use the mobile application and so far, I haven't had any bad experience. If you travel a lot across the country, keep in mind that you might have difficulties finding a branch since Desjardins is mainly based in Québec.

Review: You get free unlimited transaction if you are a student and they have several giveaways like trips or events and bursaries for students. Of course, being a student you will have higher interest rates, but this applies to several banks. Their mobil...

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Review: You get free unlimited transaction if you are a student and they have several giveaways like trips or events and bursaries for students. Of course, being a student you will have higher interest rates, but this applies to several banks. Their mobile application is also very easy to use and they have an interesting blog that provides tips and tools to manage your cash flow or savings.

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Review: **************************CLIENTS BEWARE*****************************

Ive been banking with CIBC since I was a child, I now have a line of credit, visa, mortgage, TFSA, RRSP and do all of my banking solely through them. Im currently...

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Review: **************************CLIENTS BEWARE*****************************

Ive been banking with CIBC since I was a child, I now have a line of credit, visa, mortgage, TFSA, RRSP and do all of my banking solely through them. Im currently trying to sell my house as I lost my job due to the downturn in the oil industry. My prospective buyer would like to assume my mortgage but cant seem to get ahold of anyone at this branch after spending an entire day calling and leaving voicemails. I can attest to this because I left multiple voicemails and phone calls on the general line last week (6+ times STILL NO RETURNED CALL) I had to call the call center in order to book an appointment which this branch was 30 minutes late to. I went to the bank today to speak with the manager as I am at the end of my rope and will be expected to pay mortgage payout penalty since they have failed to answer the buyers calls so he plans to go with another financial institute to get finances. When I spoke with the bank manager he was extremely unprofessional and didnt care if I stayed with them or went to another bank. Chibuke Chinaka (manager) asked what he could do to help I asked him to contact the buyer and he refused to do so and said he doesnt call anyone, they call him (power trip) and claimed me leaving CIBC and going to another bank was a threat, wrong - its now a promise and thats on him now. I'll be reaching out to the district manager Andrea Willows and canceling everything with CIBC once the house sells, ill also personally see to it that my family members who have mortgages with CIBC switch to Scotia/BMO/TD at the end of their terms. Again not a threat, a promise.

conclusion: they will gladly take your money but when you need them at the worst point in your life they will cast you aside as if you don't matter. At the end of the day your just a number and all they give a crap about is the money you put in THEIR pockets.

Anyone from CIBC (other than Chibuke Chinaka) feel free to reach out to me, i'll gladly remove this post and many other ive made, if you rectify this situation. If i could I'd give this branch a -5 stars.

***********************CLIENTS BEWARE*****************************

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Review: CIBC processes are so ancient. Even being "staff", everything takes 2-3 weeks e.g. to get a second Visa card; 1-2 business days to activate a dormant account (an account that has a balance but has not had any activity for awhile), for ac...

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Review: CIBC processes are so ancient. Even being "staff", everything takes 2-3 weeks e.g. to get a second Visa card; 1-2 business days to activate a dormant account (an account that has a balance but has not had any activity for awhile), for activity to be allowed and to show at online banking page. What's worse if a remittance is sent to an account that has not been used in a while, it is returned to sender! Shouldn't that remittance automatically activate the account? Then their customer service telephone services: half an hour wait times and a customer has to terminate call in disgust. Then when you finally get through to a live person, their authority to do anything is very limited. CIBC still requires customers to have to come physically to the bank to do most stuff, restricting a lot for online and on the phone and even then, wait for unfathomable processing time (see first line). Try telephoning Investors Edge to get a Trader, huge wait times. I have both Canadian and US$ accounts and cannot send e-transfers to my son who lives in Arizona - why - because CIBC "is not there yet", i.e. allowing transfers out of an US dollar Account. GET WITH THE TIMES, CIBC!

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