Best Banks Reviews

Review: Read before getting a mortgage with them! Our mortgage was up for renewal on our home and we decided to go with Scotia Bank. We had great customer service from day one and were very happy with all the services they provided for us. We just recentl...

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Review: Read before getting a mortgage with them! Our mortgage was up for renewal on our home and we decided to go with Scotia Bank. We had great customer service from day one and were very happy with all the services they provided for us. We just recently sold our home and of course decided to get our new mortgage with Scotia. The rates were good the customer service was good and we wouldn’t get any penalties on porting our mortgage. This all sounded so great until we were told under no circumstances will Scotia Bank provide mortgages on rural properties. By rural I mean 7minutes outside of a town with two major chain groceries stores, several car dealerships, a hospital, several fast food restaurants clothing store and the list goes on.

We are now stuck with an $8,000 penalty when they are refusing to provide a service. I understand it’s the bank’s choice to give a mortgage and a lot of factors weigh into this decision however when a bank just won’t touch certain type of properties under no circumstances this should be something they tell their customers before signing papers.

In my honest opinion they just like to make a quick buck off you and couldn’t careless they are putting the customer out!

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Review: I had asked for a mortgage deferral of two months during COVID-19. Something they advertised and it was really easy to do. My mortgage payments had always been automatic and I am the last person to not pay her bills. Two weeks after I applied for ...

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Review: I had asked for a mortgage deferral of two months during COVID-19. Something they advertised and it was really easy to do. My mortgage payments had always been automatic and I am the last person to not pay her bills. Two weeks after I applied for the deferral I noticed that the payments had stopped and I thought, that worked great. Oh well, still in the middle of COVID-19, a few weeks later, I receive a call from their collection department asking me why I stopped making payments. Needless to say, I was shocked and not pleased and asked her to look into it. There was no apology at all, just, oh well, we haven't processed the deferral yet!!! So why did they stop my payments. I was livid that I was receiving the call after the banks were all advertising how much they care about there customers. The only excuse she told me, is that she doesn't have access to other account information as if that's my fault. Sorry, but I can only give National Bank the worst rating for Customer Service after this experience.

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Review: This is a bank that doesn't care about their clients. I've experienced it as a client and as a employee. This is not a win-win relationship since all they care about is money and power and when you need something, good luck. If you want ...

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Review: This is a bank that doesn't care about their clients. I've experienced it as a client and as a employee. This is not a win-win relationship since all they care about is money and power and when you need something, good luck. If you want to spend time and energy into a bank that doesn't care, that's the right place to go.

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Review: Overall, I have had a consistently good experience at this branch. On peak days and times there tends to be a long wait, mainly due to understaffing. The ATMs are always available and the location (right across from McGill) is very convenient for ...

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Review: Overall, I have had a consistently good experience at this branch. On peak days and times there tends to be a long wait, mainly due to understaffing. The ATMs are always available and the location (right across from McGill) is very convenient for students!

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Review: It is the worse customer service I have ever experienced. Every time I have a problem with my credit card, I have to wait 2 hours on the phone before being able to talk to customer service. Also, the services they offer in their branches is limite...

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Review: It is the worse customer service I have ever experienced. Every time I have a problem with my credit card, I have to wait 2 hours on the phone before being able to talk to customer service. Also, the services they offer in their branches is limited and not as modern compared to other banks.

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