Best Banks Reviews

Review: Scotiabank ranked highest last year in terms of consumer banking complaints, according to OBSI’s most recent annual report. OBSI received 131 complaints about Scotiabank. Of those, it opened 128 cases, and sided with the customer in 23 of those ca...

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Review: Scotiabank ranked highest last year in terms of consumer banking complaints, according to OBSI’s most recent annual report. OBSI received 131 complaints about Scotiabank. Of those, it opened 128 cases, and sided with the customer in 23 of those cases.
My experience with this bank has been nothing but abysmal.they have run everything including fraud through my account, including losing copies of a will as well as resolving issues I see this a a no brainer and don't enter this bank.They have absolutely no interest in providing yo with any safe and secure means to protect your money ,only to take any fee that they can get and apply it recklessly to your account.One representative will tell you one thing one day and then contradict their self the next day.The government should step in and investigate as our lawyer is doing.

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Review: They can simply destroy your credit rating without even notifying you. They can simply keep decreasing and changing your credit cards max limits and let you pay all the penalties, and extra fees without notifying you. They even label you as delinq...

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Review: They can simply destroy your credit rating without even notifying you. They can simply keep decreasing and changing your credit cards max limits and let you pay all the penalties, and extra fees without notifying you. They even label you as delinquent while you are in fact working and paying on time!!!!!!! Biggest mistake of my life

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Review: I have been with Scotia bank since 1976, I had attempted to make a charitable donation, the receiving end's website was hacked and my scotiabank Visa was charged 19 times for the same donation. Long story short I was forced to cancel my visa ...

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Review: I have been with Scotia bank since 1976, I had attempted to make a charitable donation, the receiving end's website was hacked and my scotiabank Visa was charged 19 times for the same donation. Long story short I was forced to cancel my visa debit, visa and american express, all scotia bank products. My debit card was replaced within 2 days but my credit cards took 10 days. It has been over 3 weeks and the multiple charges are still on my credit card! I contacted Scotia bank Visa, and American Express to get an update and I was not helped at all. I contacted the bank manager and I was told "this is beyond my branch" Needless to say I still haven't had any resolve to my situation and no one at Scotia bank seems to care!! I will be pulling out all my accounts and moving to a new bank after this is all resolved!!

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Review: I have used CIBC for years and their services are just awful.
a) Customer service is pitiful, expect high wait times and rude staff
b) They literally will charge hidden fees like "Overdraft Fee" for clients who do not have...

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Review: I have used CIBC for years and their services are just awful.
a) Customer service is pitiful, expect high wait times and rude staff
b) They literally will charge hidden fees like "Overdraft Fee" for clients who do not have overdraft and service charges that can fluctuate
c) CIBC set's expiration dates on banking accounts and will change your account without your notification
DO NOT USE CIBC. I highly recommend RBC or Tangerine

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Review: This bank is not travel friendly at all. My mother uses their CIBC Aventura Travel VISA and she is in Mexico for a 11 day vacation. On the 5th day the card stopped working and the payment messages at restaurants, cafés, etc. read as "declined...

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Review: This bank is not travel friendly at all. My mother uses their CIBC Aventura Travel VISA and she is in Mexico for a 11 day vacation. On the 5th day the card stopped working and the payment messages at restaurants, cafés, etc. read as "declined". When we called the bank they said it's most likely because she used an incorrect PIN. She'd been using this PIN for years and she is sure it's the same PIN she'd been using during her entire stay in Mexico. At this point she didn't care about causation as she still had 6 days left in Mexico and just wanted the card to work. They said they had no way to make it work besides send her a new PIN in a "rushed delivery" which would take 6 business days to arrive. Again, my mother has 6 days in total including the weekend, so 4 business days. They had no other automated method of resetting the password like other Canadian banks, for example, TD Bank. I had a similar situation with my TD credit card and they had an over the phone automated, touch tone process to help me out, as a result, not leaving me stranded in a foreign country without access to my money. This is the opposite experience my mother got from CIBC, stranded in Mexico without money with 6 days left there.

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