Best Banks Reviews

Review: I had a mortgage with these guys. They were the absolute worst. Once I reached the end of my term they increased my mortgage rate by almost 5% without getting in touch with me.

Once I paid off my mortgage I could not get them on ...

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Review: I had a mortgage with these guys. They were the absolute worst. Once I reached the end of my term they increased my mortgage rate by almost 5% without getting in touch with me.

Once I paid off my mortgage I could not get them on the phone to provide documentation that they had released my mortgage.

Over the life of my mortgage, I probably spent over 10 hours waiting on the phone to get in touch with a representative. Everything did with them was a struggle. I wish I borrowed money from drug dealing thugs rather than these guys. I think the thugs would have been more responsive to my telephone calls and provided more timely paper work.

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Review: I have been waiting 3 months for NBC to complete a charge back against TAP airlines for canceling my flight. A customer service agent (French accent), even tried to prevent me from filing the Charge back! This bank is an absolute disgrace. They co...

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Review: I have been waiting 3 months for NBC to complete a charge back against TAP airlines for canceling my flight. A customer service agent (French accent), even tried to prevent me from filing the Charge back! This bank is an absolute disgrace. They could care less about your money.

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Review: They decrease my credit limit during this pandemic time . When I paid all the credit balance , immediately they decrease the limit , from this what everyone needs to understand this bank will not support and help during your bad time, so better to...

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Review: They decrease my credit limit during this pandemic time . When I paid all the credit balance , immediately they decrease the limit , from this what everyone needs to understand this bank will not support and help during your bad time, so better to move RBC .

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Review: The worse costumer service I've ever experienced in a bank was at this branch. One of their personal banking officers was patronizing and completely unprofessional during our meeting all because she was determined that I was to change the way...

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Review: The worse costumer service I've ever experienced in a bank was at this branch. One of their personal banking officers was patronizing and completely unprofessional during our meeting all because she was determined that I was to change the way I bank to mobile banking. I told her that I preferred not to and during our meeting she brought it up several times, even though I kept repeating my reply that I wasn't interested. She started getting more aggressive in her approach, and my husband was the one to redirect the meeting to the original topic. As we said our good byes she had to make one last dig. She stated that if I knew how to play Candy Crush then I could figure out how to do online banking. I can't believe that a "professional" would make a comment like that. Implying that I was too ignorant to learn how to do my banking on my mobile and that I'm frivolous to only know how to play games. This was the first time we ever met, this woman knows absolutely nothing about me. She smiled like she was proud of herself for her witty remark.
I regret not walking directly to supervisor to complain, but I was absolutely shocked at that moment. I've refused to ever walk into my branch again and I'm determined to switch EVERYTHING to another banking establishment.

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