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CIBC Reviews
74
ATM Ease of use
5.0
ATM Availability
4.1
Branch availability
3.6
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Interest Rates & Charges
3.1
Mobile Experience
2.9
Service Fees
2.5
Website
2.5
Customer Service
2.2
Scotiabank Reviews
62
ATM Ease of use
5.1
ATM Availability
4.8
Branch availability
4.0
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Interest Rates & Charges
3.1
Website
3.1
Service Fees
2.9
Mobile Experience
2.5
Customer Service
2.4
National Bank of Canada Reviews
20
ATM Ease of use
6.6
ATM Availability
5.4
Branch availability
4.9
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Interest Rates & Charges
4.5
Service Fees
3.6
Customer Service
3.3
Mobile Experience
2.5
Website
1.6
Tangerine Bank Reviews
7
Service Fees
10.0
ATM Ease of use
9.2
Website
9.0
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Customer Service
8.7
Interest Rates & Charges
8.2
ATM Availability
6.6
Branch availability
3.8
Mobile Experience
Not rated
Royal Bank (RBC) Reviews
7
Mobile Experience
10.0
Website
9.0
Customer Service
6.7
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ATM Availability
5.7
ATM Ease of use
5.3
Service Fees
4.9
Branch availability
4.3
Interest Rates & Charges
4.2
Bank of Montreal (BMO) Reviews
6
ATM Ease of use
9.0
ATM Availability
7.8
Service Fees
7.2
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Website
7.0
Branch availability
6.8
Interest Rates & Charges
6.7
Customer Service
6.2
Mobile Experience
6.0
TD Bank (Toronto-Dominion) Reviews
5
Mobile Experience
10.0
Website
10.0
Customer Service
9.8
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Branch availability
9.4
ATM Ease of use
9.2
ATM Availability
8.6
Service Fees
8.2
Interest Rates & Charges
7.8
Desjardins Reviews
3
Service Fees
9.7
ATM Ease of use
9.0
Website
9.0
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Branch availability
8.7
ATM Availability
8.3
Customer Service
7.0
Mobile Experience
7.0
Interest Rates & Charges
6.7
Garanti Bankası Reviews
2
Branch availability
10.0
Service Fees
9.0
ATM Availability
9.0
Show more
ATM Ease of use
9.0
Interest Rates & Charges
9.0
Customer Service
8.0
Mobile Experience
Not rated
Website
Not rated
HSBC Reviews
2
Mobile Experience
10.0
Website
9.0
Customer Service
8.0
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ATM Ease of use
8.0
Interest Rates & Charges
8.0
ATM Availability
7.5
Branch availability
7.0
Service Fees
4.0
Anonymous
Verified
Reviews
1
Anonymous
Verified
Reviews
1
1.0
Reviewed anonymously 1 day, 17 hours ago
Service Fees
1
Mobile Experience
1
Branch availability
1
Customer Service
1
Show more
- Website
- Not Applicable
- Interest Rates & Charges
- Not Applicable
- ATM Ease of use
- Not Applicable
- ATM Availability
- Not Applicable
- Recommended
- No
Review: If you want to spend hours and hours waiting on hold to discuss investments then this is the bank to go to. Terrible terrible service, if you get service at all!
Debbie Ray
Debbie Ray
Anonymous
Verified
Reviews
1
Anonymous
Verified
Reviews
1
4.2
Reviewed anonymously 5 days, 18 hours ago
Interest Rates & Charges
7
ATM Ease of use
7
Service Fees
5
Branch availability
4
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Mobile Experience
1
Customer Service
1
- Website
- Not Applicable
- ATM Availability
- Not Applicable
- Branch
- Watertown
- Recommended
- No
Review: unorganized and unprofessional document missing no one responsible for other no team work with customers
Anonymous
Verified
Reviews
1
Anonymous
Verified
Reviews
1
2.2
Reviewed anonymously 1 week ago
Mobile Experience
4
Interest Rates & Charges
2
Branch availability
2
Customer Service
2
Show more
Service Fees
1
- Website
- Not Applicable
- ATM Ease of use
- Not Applicable
- ATM Availability
- Not Applicable
- Branch
- Victoria
- Recommended
- No
Review: They’re a weird bank. The Victoria branch is always empty and no one seems to have any idea what they’re doing. They’re nice enough but if you want anything more than basic banking then this isn’t the bank for you.
Anonymous
Verified
Reviews
1
Anonymous
Verified
Reviews
1
Anonymous
Laval
Verified
Laval
Reviews
62
Anonymous
Verified
Laval
Reviews
62
7.6
Reviewed anonymously 3 weeks ago
ATM Ease of use
10
Branch availability
9
ATM Availability
9
Service Fees
6
Show more
Interest Rates & Charges
4
- Website
- Not Applicable
- Mobile Experience
- Not Applicable
- Customer Service
- Not Applicable
Review: N/A
Reviews
1
Helpful votes
0
Followers
0
5.3
Reviewed on January 29, 2021
Branch availability
9
ATM Ease of use
9
ATM Availability
9
Website
8
Show more
Service Fees
4
Mobile Experience
1
Interest Rates & Charges
1
Customer Service
1
- Recommended
- No
Review: I'm just furious! The bank took the extra money from my card (more than $ 500 ), I tried to call the support service to figure it out - it's impossible. Because of the calls to my smartphone, I had to break the wait and start over. In to...
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Review: I'm just furious! The bank took the extra money from my card (more than $ 500 ), I tried to call the support service to figure it out - it's impossible. Because of the calls to my smartphone, I had to break the wait and start over. In total, I spent about 4 hours to get through to the support service, and the girl hung up. I can't listen to this music anymore, I need my phone to make calls, but I need to get through. I think I'll go to another bank after that.
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Anonymous
Verified
Reviews
1
Anonymous
Verified
Reviews
1
1.0
Reviewed anonymously on January 27, 2021
Website
1
Service Fees
1
Mobile Experience
1
Interest Rates & Charges
1
Show more
Branch availability
1
Customer Service
1
ATM Ease of use
1
ATM Availability
1
- Recommended
- No
Review: CIBC (Trust Administrator | CIBC Trust Corporation | CIBC Private Wealth Management The Bow | 500 Centre Street S.E. 27th Floor, Calgary, Alberta T2G 1A6)Charges high Commission and service fee. They does not do good job.
I wish i could upl...
I wish i could upl...
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Review: CIBC (Trust Administrator | CIBC Trust Corporation | CIBC Private Wealth Management The Bow | 500 Centre Street S.E. 27th Floor, Calgary, Alberta T2G 1A6)Charges high Commission and service fee. They does not do good job.
I wish i could upload screen shots of the statement here. they trade to benefit bank not to benefit their clients.
I wish i could upload screen shots of the statement here. they trade to benefit bank not to benefit their clients.
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Reviews
1
Helpful votes
0
Followers
0
1.0
Reviewed on January 20, 2021
Website
1
Mobile Experience
1
Customer Service
1
- Service Fees
- Not Applicable
Show more
- Interest Rates & Charges
- Not Applicable
- Branch availability
- Not Applicable
- ATM Ease of use
- Not Applicable
- ATM Availability
- Not Applicable
- Recommended
- No
Review: Very unfriendly website and always on hold for 40-90 mins no matter what you are calling about whether it's RRSP related or car loan related it's always a super long hold and they are normally not helpful. Do not recommend
Reviews
1
Helpful votes
0
Followers
0
1.0
Edited on January 05, 2021
Website
1
Service Fees
1
Mobile Experience
1
Interest Rates & Charges
1
Show more
Branch availability
1
Customer Service
1
ATM Ease of use
1
ATM Availability
1
- Recommended
- No
Review: Cibc has many hidden fees and allows retails to take money out your account even when it’s not enough . They end up penalizing you and charging you interest that you can’t pay . The supervisors are of no help and have terrible customer service . L...
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Review: Cibc has many hidden fees and allows retails to take money out your account even when it’s not enough . They end up penalizing you and charging you interest that you can’t pay . The supervisors are of no help and have terrible customer service . Latifah is a rude supervisor and Robert is extremely rude as well, he hung up on me . Worst bank ever
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Anonymous
Verified
Reviews
1
Anonymous
Verified
Reviews
1
5.1
Reviewed anonymously on January 04, 2021
ATM Ease of use
9
Website
8
ATM Availability
7
Service Fees
5
Show more
Mobile Experience
3
Branch availability
3
Customer Service
1
- Interest Rates & Charges
- Not Applicable
- Recommended
- No
Review: Their customer service via the phone is the worst! the available options to narrow down your issue send you through a rabbit hole and they hang up at the end of it. what a waste of time! Also, their fraud algorithm is horrible. it keeps flagging a...
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Review: Their customer service via the phone is the worst! the available options to narrow down your issue send you through a rabbit hole and they hang up at the end of it. what a waste of time! Also, their fraud algorithm is horrible. it keeps flagging actual transactions as fraud, but then didn't flag any of the fraudulent transactions that i found. everything is backwards at this bank. go somewhere else.
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