Best Internet Service Providers Reviews

Review: Cronomagic owns Gemstelecom which is the worst carrier I have used. I signed up for 75/10 cable. Between 7pm-11pm every night, speeds slowed down to only 5Mbps. That is a drop of over 90%. Gemstelecom then blamed me, then Rogers. But they never re...

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Review: Cronomagic owns Gemstelecom which is the worst carrier I have used. I signed up for 75/10 cable. Between 7pm-11pm every night, speeds slowed down to only 5Mbps. That is a drop of over 90%. Gemstelecom then blamed me, then Rogers. But they never resolved the problem. Their staff does not understand the technology and keep suggesting false fixes that waste time. The owner hides behind his staff so you have no one with authority to talk to. The reps are kept on a tight leash and cannot satisfy the customer even if they wanted to because their hands are tied by the management. They are only interested in charging you for a service that they fail to provide. They also charge you a cancellation fee of $50 even after one month of crappy service. No one in service will call you back when promised. Basically the whole company is badly run and they are not interested in hearing how to fix their issues - only taking your money and blaming everyone else for the lack of speed. BTW the day I switched to another Rogers cable provider, my speed instantly jumped to 100% ALL the time with no slow down at night. In conclusion, DO NOT use Cronomagic/Gemstelecom for your internet services. They charge low prices to con you into signing up and then you just have problems ALL the time with no one capable of resolving issues. Stay far away from this company. The worst experience. They will never credit back any money and never admit they are wrong.

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Review: Insanely slow internet and very unreliable, whenever it rains the service basically doesn't work and also isn't even close to the speeds they advertise. I'm almost always below 1 mbps when I do the tests with speedtest.net. It is im...

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Review: Insanely slow internet and very unreliable, whenever it rains the service basically doesn't work and also isn't even close to the speeds they advertise. I'm almost always below 1 mbps when I do the tests with speedtest.net. It is impossible to be two on the network at the same time. The tech support is worthless, only telling you to replug router and it never works. They tell you they'll fix the problem with a new technology coming in october, but never change anything. Very very bad company overall for internet. I don't recommend it to anyone!

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