Review: AMAZING EXPERIENCE WITH MATHIDA! On 6/17/21 I had the greatest experience at the HOM Furniture/Gabberts location at Little Canada! This is the first time I can confess that I had FUN furniture shopping!
As I walked into the store, ...
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Review: AMAZING EXPERIENCE WITH MATHIDA! On 6/17/21 I had the greatest experience at the HOM Furniture/Gabberts location at Little Canada! This is the first time I can confess that I had FUN furniture shopping!
As I walked into the store, I was expecting to be bombarded and have salespeople following me around (like a majority of my experiences). However, I was warmly greeted by Mathilda. I quickly told her that I was looking for a living room set and that I would find her when it was time. She was so bubbly and full of friendliness that I abandoned my “I’ll find it on my own” attitude to seeing what was possible with Mathilda.
Mathilda asked great questions to determine what I was really looking for and took the time to guide me through the store. She knew that I was frustrated with an experience with another chain so she did some research as I continued to look. By the time she returned, she had prepare some recommendations of sets I should look at. All of the choices checked off a majority of the things I wanted AND she had already checked to see if they were in stock and availability for the delivery date I chose.
Mathilda found me a set that was PERFECT and found me a great deal on a TV console that fit the set like a glove. She worked with her manager (who was equally delightful) to waive delivery (since I already had a date for a dining room buffet purchased a week prior) and gave me a nice discount on the TV console since the manufacturer is no longer making that particular model.
We have always purchased furniture from HOM and have more to get for our new home once we move. I will definitely be back to visit Mathilda soon. She made the experience the best I’ve ever had (I’m 50-something and have shopped a lot for furniture) and her personality, presence, and her care and compassion, has forever won my business with HOM forever!
If you are looking for an over-the-top experience in the somewhat painful furniture shopping experience, make the trip to the HOM Furniture store at the Dock 86 facility and ask for Mathilda. You will not be disappointed!
If a leader at HOM Furniture reads this, PLEASE recognize Mathilda for providing an exceptional and fun experience. She is the type of employee that a shopper dreams of today!
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