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Recenzii: BEWARE of Chem-Dry of Annapolis Carpet Cleaning SCAM as they will PROMISE YOU THE WORLD on their website (www.ChemDryAnnapolis.com) (www.ChemDry.com) and PRODUCE VERY LITTLE RESULTS. If you don’t mind hiring a company who has no problem with FRAU...

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Recenzii: BEWARE of Chem-Dry of Annapolis Carpet Cleaning SCAM as they will PROMISE YOU THE WORLD on their website (www.ChemDryAnnapolis.com) (www.ChemDry.com) and PRODUCE VERY LITTLE RESULTS. If you don’t mind hiring a company who has no problem with FRAUD and FALSE ADVERTISING, feel free to contract with them. Also, CORPORATE CHEM-DRY WILL NOT ASSIST WITH MESSES Chem-Dry Franchisee’s make, NOR WILL THEY STAND-BY THEIR “SATISFACTION GUARANTEE” which is documented on their Website. Here is what took place….I scheduled with Josh for the MOST EXPENSIVE “Healthy Home Cleaning” Package for $270 which is supposed to include Pre-Inspection/Spot testing, Pre-Vacuuming, Chem-Dry Proprietary Truck Mount Hot Carbonating “Rotating Metal Feet” Extraction Machine with Power-Head, Brush/Groom Carpet Pile, Stain-Guard, Deodorizer & Sanitizer. Josh arrived on 6/1/20 @ 2pm and had FINISHED CLEANING my 1,600 sq. ft. HOUSE FULL of Wall-to-Wall carpet (2 Bedrooms, Dining Room, Living Room, Loft & Stairs) IN LESS THAN AN HOUR. I saw that he was using a silver/metal wand, used by Steam Cleaners (which they SHAME Steam Cleaners for using, when they use the same equipment), and assumed he was completing the Pre-Vacuuming step, which HE DIDN’T EVEN DO. Not only DID HE NOT COMPLETE THE Pre-Vacuuming Step; HE DID NOT EVEN PERFORM the Pre-Inspection/Spot Testing OR Brush/Groom Carpet Pile AND HE DID NOT USE THE CHEM-DRY PROPRIETARY TRUCK MOUNT HOT CARBONATING “ROTATING METAL FEET” EXTRACTION MACHINE with POWER-HEAD, which is SHOWN IN EVERY PHOTO/VIDEO ON CHEM-DRY’S WEBSITE. As he was leaving he specified that the CARPET WOULD BE DRY IN ABOUT 4 HOURS; I said “the website says CARPET WOULD BE DRY IN 2 HOURS; He said that the WEBSITE WAS OUTDATED. Feeling VERY disappointed and taken advantage of, I Emailed Josh the next day asking why he had not used the Chem-Dry Proprietary Hot Extraction Power-Head Equipment SHOWN IN EVERY PHOTO/VIDEO on his Website. Josh’s response was “We did use a truck mounted machine and we often do not use the "powerhead" for various reasons”. Since I was not getting the answers I needed, I reached out to Chem-Dry via Facebook and Messaged them requesting the Email Address for Chem-Dry Corporate. When I got no help from Corporate, I reached out for the President/CEO of Chem-Dry, and they would not give me that Email Adddress, so I messaged him via www.Linkedin.com. After several Emails and Messaging run-arounds, I requested that they ask Josh of Chem-Dry of Annapolis to Refund the $270. Their response was “ Josh is allowed to use the wand with our solutions as a method of the Chem-Dry cleaning process. I have spoken to him and unfortunately, he is not interested in refunding your money as he did clean your carpet. Josh is an individually owned and operated Chem-Dry franchisee in good standing with our corporate office and it is his prerogative to not issue you a refund. We don't perceive he has done anything untoward in this situation. While we cannot compel this franchisee to offer a refund, we also cannot provide you with the email addresses of our senior leadership. Furthermore, our marketing and advertising of our equipment is not a guarantee that that specific equipment is used universally. ” BEWARE….I posted this review in HOPES OF HELPING SOMEONE ELSE NOT GET RIPPED OFF….Wish Someone had warned me!

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Recenzii: I hired Brian Thomas from February 2020 through March of 2020 and here are the reasons why I do not recommend using this company:

1. The contract I signed with them was for one year, 12 months, of SWPPP inspections, for which they ...

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Recenzii: I hired Brian Thomas from February 2020 through March of 2020 and here are the reasons why I do not recommend using this company:

1. The contract I signed with them was for one year, 12 months, of SWPPP inspections, for which they quoted me $13,390. After less than 2 months worth of work, when I had to end the contract, they had already billed me $14,422.61.

2. Part of those charges included a $1,119.34 charge for “material markup”. They had stated that the materials they were going to provide, for erosion control, were going to be supplied at cost. When asked about this “markup” charge they stated “we charge a 15% mark up on materials”, because “ordering your materials puts a potential burden on the company”. So that is what this company means when they say “at cost”.

3. When Brian Thomas first came to my site to start the work he stated that he was there on his own dime “to help”. On his final bill he included two charges totaling $595 for such visits. When asked about these charges their response was: “[Brian] did not state that he was consulting free of charge” and “if you hadn’t removed us from the project after just a month of being on it, Brian may have been willing to remove those charges”. So that is what this company mean when they say “we are here to help on our own dime”.

4. When asked about the $5,000 worth of inspections they performed in just over a month their response was to send some documents so that I could “educate yourself on what is required per your SWPPP”. The company I was using to perform such inspections, and who I re-hired after I terminated Brian Thomas’ contract, charges me $1,000 to perform the same inspections. In other words Brian Thomas charged me 5 times more than an average company does. Brian Thomas will use their “knowledge” of the requirements for these inspections to charge you as much as they possibly can even though the State does not require that many inspections.

5. My relationship with Brian Thomas started to fall apart when they started to push additional services on me. I’ve had a grading company doing most of the work for my grading project for over a year (and I am about 2/3 done with the project). First Brian Thomas suggested they had a crew of people that could install BMPs, something my grading company was already doing, and then they even suggested that I should fire the grading company I was using (because they were incompetent). Having the same company that performs inspections also perform the work needed to pass those inspections is a conflict of interest: you are essentially creating work for yourself. But that is how Brian Thomas works.

6. When managing a grading project there are 2 main inspections you need to perform: a SWPPP inspection and a grading inspection. Brian Thomas can only perform one of them: the SWPPP inspection. If you are planning on doing a grading project I recommend getting a company that can perform both inspections, like the one I am using, and not a company that can only perform one of them, like Brian Thomas.

This was my experience with Brian Thomas. If you chose to use them for your project may you have a better experience.

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